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Contacts
We are here to make your design dreams come true.
WELCOME TO OUR DEDICATED CONTACT SPACE!
Here, your vision and needs receive the attention they deserve. Our team of experts is ready to help you transform your home into a work of art.
Customer service
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FAQ – Frequently Asked Questions
Discover the answers to the most common questions!
If you have a specific question or wish to collaborate with us, don’t hesitate to contact us through the contact form.
1. How can I get a personalized quote?
To receive a customized quote, please fill out the contact form above. One of our experts will reach out to discuss your needs and provide you with a detailed quote.
2. What are the delivery times?
Delivery times vary depending on the product and destination. Generally, our delivery times range from 4 to 14 days. During the consultation, we will provide you with a more precise estimate based on the selected items and your location.
3. What payment methods are accepted?
We accept various payment methods for your convenience, including credit cards, Apple Pay, Google Pay, and PayPal. During the checkout process, you can choose the option you prefer.
4. Do you have a showroom where I can see the products in person?
We do not have a physical showroom. However, you can explore our complete product collection on our website and social media channels. We provide detailed descriptions and high-resolution images to help you choose the perfect products for you.
5. How can I return a product if I am not satisfied?
Your satisfaction is our priority. If for any reason you are not satisfied with your purchase, you can return the product within 14 days of delivery. Return shipping costs are the responsibility of the customer. Contact us for further details on the return process.
6. Do you offer promotions or discounts?
Yes, we regularly offer promotions and exclusive discounts. We recommend following us on our social media channels and subscribing to our newsletter to stay updated on the latest offers and news.
7. Do you provide after-sales support?
Absolutely! Our after-sales support service is always available to assist you with any needs or questions related to the products you have purchased. Please do not hesitate to contact us if you need any help.
8. How can I stay updated on your new collections?
To stay updated on our latest collections and new arrivals, subscribe to our newsletter and follow us on social media. We will keep you informed about all the news and current trends.
9. How can I report a technical issue on your website?
We’re sorry for the inconvenience! If you encounter a technical issue while browsing our site, please report it immediately by sending us a message through the contact form. We will do our best to resolve the issue as soon as possible.
